Refund and Returns Policy

1. Overview
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges under the conditions outlined below.

2. Eligibility for Returns & Exchanges
To be eligible for a return or exchange, your item must meet the following conditions:

• Must be unused, undamaged, and in its original packaging.
• Return or exchange requests must be made within [….] days of receiving the product.
• Proof of purchase (order confirmation or receipt) is required.
• Certain items, such as personalized products and final sale items, are not eligible for returns.

3. Non-Returnable Items
The following items cannot be returned or exchanged:

• Used candles or those with burned wicks.
• Opened car fresheners.
• Worn bows & scrunchies due to hygiene reasons.
• Custom or personalized items.
• Items purchased on final sale or clearance.

4. Return Process
To initiate a return, follow these steps:

1. Contact Us: Email anyajoshstudio@gmail.com or call +91 8825511644 with your order details and reason for return.
2. Approval: Once approved, we will provide a return shipping address.
3. Shipping: Pack the item securely and send it via a trackable shipping method. Customers are responsible for return shipping costs.
4. Refund or Exchange: Upon receiving the item, we will inspect it and process a refund or exchange. Refunds will be issued to the original payment method within [….] business days.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [….] days of receiving your order. We will provide a replacement or a full refund, including return shipping costs.

6. Cancellations & Order Modifications
Orders can only be cancelled or modified within [….] hours of placement. Once an order is processed, we cannot make changes.

7. Contact Us
For any return-related inquiries, contact us at:
Email: anyajoshstudio@gmail.com
Phone: +91 8825511644
Address: 29,Rehoboth, Zinnia Bloom Street,
VGN Varna Bhoomi,Phase 2,
Puthupakkam,
Chennai -603103

By making a purchase, you agree to the terms outlined in this Return Policy.